Repair Status

Track your laptop repair

Enter your repair reference number and the mobile number or email used when submitting your request.

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Find your repair

Your reference normally starts with GCR.

Repair reference number You received this number after submitting your repair request.

Mobile number or email Enter the same contact information used in the repair request.

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Contact our repair team if you cannot find your reference number or need help with your service request.

Tell us whether you need a replacement part, installation or full repair.

We confirm compatibility, availability, diagnosis time and estimated cost.

Follow diagnosis, approval, repair, testing and collection status.